1-800-Radiator & A/C
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Owning a successful 1-800-Radiator & A/C® franchise is all about building and sustaining customer relationships. Our model is very simple; we use our buying-power, technology, sales and marketing experience to grow each protected territory. However, our strongest performing franchisees are the ones who actively visit all of their wholesale customers multiple times a year. If you have a background in sales and are comfortable getting out in front of your customers, this is a perfect business for you and can be fun. If you are more of a "back office" kind of person and prefer being inside, this business may not be a good fit.
No. To become a franchisee you do not need any prior knowledge or experience. 1-800-Radiator & A/C has spent millions of dollars developing software around purchasing and marketing support that gives 1-800-Radiator & A/C® franchisees a huge competitive advantage.
It's a lot different than you think! It's all about high quality service and sales. Shops buy from suppliers who deliver a quality part fast. 1-800-Radiator & A/C® has the best suppliers at great pricing. 1-800-Radiator & A/C® has a lifetime warranty. You will be set up with the correct inventory so you will almost always have the exact part for every request. You will have the leading and "state of the art" marketing system in the automotive aftermarket business. Your marketing tools will tell you which shops to contact and what to say to get them buying from you. 1-800-Radiator & A/C® also has a robust internet presence; www.radiator.com sells more radiators on the internet than any other web site. Day in and day out internet sales will happen in your area. Your printer will spring to life and you'll have another radiator to go deliver!
Most 1-800-Radiator & A/C® opportunities are not startups. They are existing businesses in need of strong sales and marketing owners who wish to expand. 1-800-Radiator & A/C® is the best known name in radiators and has been selling radiators throughout the United States for over twenty five years. During the past 12 months 1-800-Radiator & A/C® has sold almost 1,000,000 radiators (over $100 million) to 80,000 different automotive shops in nearly every city in the nation. Every new franchise will have many shops that have done business with 1-800-Radiator & A/C®. These shops have been receiving their radiators by UPS or Fed-Ex from a 1-800-Radiator & A/C® distribution center, usually one or two days after they ordered their part.
The first thing 1-800-Radiator & A/C® does, when a new franchise opens, is send in a "blitz crew" who calls on all the existing customers and tells them the good news that there is now a new location nearby which will be able to deliver their radiators in the same day. This is the main reason why new franchisees experience an immediate boost in sales when they open their new locations. Shops much prefer receiving their radiators the same day they order their parts.
Except for certain co-branded products, which currently include fuel pumps, you do not purchase your inventory from us or our affiliates - and this is one of the key reasons why 1-800-Radiator & A/C is such a unique franchise. A new 1-800-Radiator & A/C franchise will start with $150,000 in inventory which will constitute radiators and a/c condensers. Established locations or franchises that have acquired competition may require a greater inventory amount based on the existing product line carried and established sales. The current 1-800-Radiator & A/C model does not hinge on making additional money from its franchisees by selling product or materials to them although we have the right to do so. 1-800-Radiator & A/C has competitive buying power and strong vendor relationships that help us negotiate with the major manufacturers, benefiting our franchisees and allowing us to remain competitively priced. Inventory purchases must be made through our Network, which handles inventory management, purchasing, customer ordering, pricing, delivery, reporting and accounting. Our parent will process payments for your inventory purchases through the Network. With 1-800-Radiator & A/C's huge buying volume, this makes the franchisees extremely competitive
1-800-Radiator & A/C® works with 40 major manufacturers, some of whom are large public companies. Delphi and Visteon, the original equipment suppliers to GM and Ford, are the two largest suppliers, each with sales in excess of $10 billion. Behr and Nissens supply many of the European parts. Koyo, CSF and Samsung handle most of the Asian parts. Many parts are also sourced from other manufacturers with direct connections to both high quality and low cost countries.
There are about a dozen available territories left for sale. Contact us today to discuss what areas remain.
Several years ago, most auto makers began installing plastic/aluminum radiators instead of copper/brass. Plastic/aluminum is much more difficult to repair. Labor costs have also risen significantly. Both of these factors have given 1-800-Radiator & A/C® the opportunity to be the leading replacement radiator supplier in the country.
Hybrids need radiators too. Early hybrids, such as the Prius, have small radiators, but more recently, much larger radiators are appearing in hybrid SUVs, as the car makers are using hybrid technology to gain power in addition to fuel efficiency.
8:00 AM to 5:00 PM Monday through Friday and 4 to 8 hours on Saturday. Being available to the customer is a critical component of the franchised system and we specify the hours that must be covered in our Operations Manual.
A significant advantage a 1-800-Radiator & A/C® franchise has over other types of franchises is the minimal real estate risk entailed. In your area there are many locations with 2,500 and 10,000 square feet in industrial areas which would be totally adequate. Depending on the real estate market in your area, 1-800-Radiator & A/C® is usually successful in assisting franchisees in finding rents between fifty cents and one dollar per square foot and the ideal lease term is 2-5 years.
A new 1-800-Radiator & A/C® franchise will start with $150,000 in inventory which will constitute radiators, compressors and a/c condensers. Established locations or franchises that have acquired competition may require a greater inventory amount based on the existing product line carried and established sales.
A larger location generally will have 4 to 5 employees (including owner), although some franchisees may choose to have more employees in order to grow their business faster. Larger locations will need more employees. While you may determine best practices and recommendations from existing franchisees directly as well as information provided to us by existing franchisee, ultimately as an independently owned and operated business that licenses the right to use our brand and our operating system, you must make the final decisions regarding the number of employees, hiring and firing practices as well as compensation plans. We encourage you to seek advice from a local employment law expert as the laws vary state to state.
Yes. Typically three weeks of training is provided. One or two weeks are at the corporate headquarters in the San Francisco Bay Area. This is followed by more personalized training at your location. You are taught all about how radiators work and why they fail. Most of your training is on how to use 1-800-Radiator & A/C's® marketing systems to grow your business quickly. You are taught how to talk to different types of automotive shops. For example, you will learn that radiators for body shops tend to be for late model cars and radiators for repair shops tend to be for older model cars.
Yes - we encourage you to talk to and visit other franchisees as part of your research. There are now franchise locations in mostly every state and we provide to you a list of all franchisees throughout the country and their contact information. We strongly encourage you to meet with or at least talk to as many franchisees as possible about this franchise opportunity.
Depending on financing and training, it takes at least 60 days after approval of your franchise application, but is usually a 6-12 month process. We will help generate business during your grand opening as we route the calls in your territory directly to you and visit existing and potential buyers during the marketing blitz.
Yes. The current database for the franchisee's territory is made available along with support ideas to effectively market to customers within the territory.
Any typical PC will connect to the main computer at the company's headquarters. Our IT Staff will specify your computer requirements to assure your equipment will match the needs of your business. A broadband connection such as DSL is essential. All operational software used to run the business (excluding accounting functions) is licensed by 1-800-Radiator & A/C® as part of the franchise program.
. After you become a franchisee we work closely with you to develop a detailed business plan.
The marketing department is constantly developing new programs for corporate owned and franchise territories. These programs will be available to the franchisee. Local advertising will be comprised of direct mailings, yellow pages advertising, and other special promotions.
Once a week 1-800-Radiator & A/C's® proprietary "Auto Generator" program scans and compares the in-stock inventory level with the rate of parts moved and automatically places orders with the appropriate vendors. The orders arrive five to seven days later at the warehouse.
Most suppliers provide free shipping with a minimum order of 10 to 25 parts. The Auto Generator automatically maximizes the free shipping parameters.
Approximately 70% of sales are C.O.D. Creditworthy customers are given 25 day terms, at your discretion. Most credit customers will be local car dealers, large body shops, and parts stores such as Auto Zone and Napa. The 1-800-Radiator & A/C® "Account Collector" helps the franchisee collect on those accounts efficiently. National accounts like Auto Zone and Pep Boys are collected by 1-800-Radiator & A/C® and remitted to you subject to billing and collection fees.
Each supplier has a different warranty policy. The policies range from an allowance of 2% of purchases to a 100% return policy on defective parts. 1-800-Radiator & A/C's® corporate-wide warranty and scrap cost approximates 1.7% of sales.
Yes. The 1-800-Radiator & A/C® "Customer Relationship Management" (CRM) system has historical growth rates by zip code, city, county, state, region, and customer type.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.